HEAT PUMP SYSTEM INSTALLATION IN NORTHERN VIRGINIA

Jainer did a great job, giving us a clear explanation during the service and working out every detail.

The technicians were great and very personable

Suggested by a work colleague for superior customer service and dependability ... not disappointed! During a busy time for HVAC companies and a recent rip-off quote from a competitor, Rich from Comfort Solutions not only took time to explain the company's transparency policy, but was able to dispatch a service technician to my home within about an hour!!! Jainer the technician was excellent! Jainer was prompt, friendly, and honest about the system and service charges (including an extra cost if the visit took over 30 minutes, which he did his best to prevent). He provided comparison costs for a replacement part and contacted his boss for a system upgrade quote. Rich provided SIX side by side quotes that beat the competing company! I was floored by the speed, efficiency, and efficacy of the whole experience! I wish we had known about Comfort Solutions from the moment our AC went kaput ... they would have saved a lot of headache and hot/humid nights. We plan to accept their estimates for a new system install and will likely take one of their maintenance contracts! ... Ahem, if you're reading this Comfort Solutions, how about a glowing discount for a glowing review? JK, this company rocks and this review is well deserved! I have been disappointed by many companies in the past, but I find CS (at least Rich and Jainer) to be upfront, honest, and trustworthy. I am passing my coworker's recommendation forward: Comfort Solutions is a good bet for customer service, responsiveness, transparency, attention-to-detail, and whatever your HVAC needs. Update: years later and we are very satisfied. I ask for technician Ricky by name. Very professional, affable, helpful. Diagnostics indicate the system is running very well. Super satisfied.

Jainer’s performance today was outstanding! He is very conscientious and attentive to detail. Great personality, too!

I highly recommend Comfort Solutions for Minisplit work. We had been trying to find a vendor to install minisplits in our 1925 DC row house for a long time - years in fact. Because of certain characteristics of our home, installation required a little more creativity and engineering than a typical project. We went through what felt like hundreds of bad proposals before meeting the Comfort Solutions team - who immediately recognized the challenge and offered a sound, sensible, and affordable solution. Not only did they come up with the best answer, but they also offered a very competitive price and communicated with us better than any of the countless other companies we met with about the project. We were very happy with the Comfort Solutions team before the work even started - then we met Irwin and Fabian who led the installation - and our experience got even better. They were very professional, very respectful, and very communicative - really just kind of guys you would be so happy to welcome into your home. They cleaned up so well after each day of work, they kept us up to speed on their progress, and most importantly, they installed everything perfectly - and exactly as we had agreed they would. Our experience with this company really could not have been any better. We are so happy we chose them for this project. I’m not one for writing too many online reviews but these guys deserve all the kudos I’ve offered here and more. I don’t think you’ll be dissatisfied in any way if you chose this company for your next project. Note: Photos are from before the finishing to see how cleanly they installed all the lines.

Comfort Solutions has provided me excellent HVAC service at a reasonable price for over five years. The team of technicians have responded quickly during emergencies such as the replacement of my hot water heater and furnace's blower motor. The management team and technicians are very knowledgeable, professional, and friendly.

Ricky from Comfort Solutions came to diagnose a weird noise from my hvac and also assess the over all health of my hvac. He found the problem right away and the pricing to fix it was very fair and reasonable. Ricky was very professional, knowledgable and honest about the costs. I would highly recommend Comfort Solutions and will definitely do business with them again.

Ricky, the technician Comfort Sllutions sent to inspect our air conditioning system, was polite and knowledgable.

I recently had the pleasure of working with Comfort Solutions on a mini split home installation, and I must say, it was an exceptional experience from start to finish. Irwin and Brian, the installers, were delightful to work with. From the moment they arrived, their professionalism and excellent communication skills were evident. Throughout the entire installation process, Irwin and Brian maintained open lines of communication, ensuring that I was informed every step of the way. Their attention to detail was great, and they took the time to address any questions or concerns I had with patience and expertise. Brian and Irwin displayed kindness and courtesy to us throughout the whole process. They even took the time to befriend my dog! Overall, my experience with Comfort Solutions, particularly with Irwin and Brian, and Rich during the preparation period exceeded my expectations.. Their professionalism, attention to detail, and kindness truly made the installation process a breeze. I would highly recommend Comfort Solutions to anyone in need of their services, and I am grateful to Irwin and Bryan for their outstanding work.

Jainer was very professional and knowledgeable and recommended what was best for my specific situation. Highly recommend.